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Will this DVD work in my country?
I am in the USA when will I receive my item?
I live in a country outside of the USA, when will I receive my order?
How do DVDs come packaged?
Are the DVDs new or used?
Are there any restrictions on multiple item purchases outside of the USA?
How much is shipping to the USA?
How much is International shipping?
What happens if I receive a defective product?
I placed an order but now I no longer want it and want to return it what can I do?
How can I cancel my order?
How secure is my order?
What forms of payment are accepted?
I don't have a credit card. Can I order by mail with a money order?
May I order by phone?
What makes an on-demand DVD different than a Commercial DVD?
My DVD behaves differently on my Blue-ray player vs. my other DVD players.
Should I care for my DVD-R made on-demand any differently than a DVD purchased at retail?
What is the durability of a DVD-R vs. a stamped or replicated DVD? I've heard that recordable DVDs are less durable than stamped DVDs. Is that true?
Are your DVDs factory pressed or MOD? (Manufactured on Demand)
What is the video and audio quality of the product I am buying.
What does the term "Public Domain" mean?


Will this DVD work in my country?
All DVDs are Region Free (no regional coding, for use in DVD players World-Wide)

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I am in the USA when will I receive my item?
USA Shipping: All orders process for shipping within 2-3 business days. Transit times within the USA are 2-9 business days,this does not include order processing periods, Saturdays, Sundays or Postal Holidays. Please allow 7-14 days from the time you place your order for delivery.

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I live in a country outside of the USA, when will I receive my order?
International Shipping: All orders process for shipping within 2-3 business days. International delivery transit times are 2-4 weeks (up to 6 weeks should your package get flagged for inspection by your Government)

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How do DVDs come packaged?
DVDs come in traditional DVD packaging (Case/Cover and inserts if available)

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Are the DVDs new or used?
All DVDs ship Brand New and Sealed.

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Are there any restrictions on multiple item purchases outside of the USA?
All International multiple orders will ship disc and cover only, the DVD discs and covers (Inserts if available) are removed from their cases and placed in secure holders for transport. This is to reduce package size and shipping weight. You will need to provide your own DVD cases upon arrival.

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How much is shipping to the USA?
We offer free shipping to all U.S.A. destinations

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How much is International shipping?
SHIPPING TO ALL COUNTRIES OUTSIDE OF THE U.S.A. is $5.95 FOR THE FIRST ITEM, $4.00 FOR THE SECOND ITEM! OVER 2 ITEMS IS A FLAT RATE OF $16.95 FOR UP TO 10 ITEMS. All International multiple orders over 2 items will ship disc and cover only, the DVD discs and covers (Inserts if available) are removed from their cases and placed in secure holders for transport. This is to reduce package size and shipping weight. You will need to provide your own DVD cases upon arrival.

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What happens if I receive a defective product?
All items are 100% guaranteed to be free of defects, if you receive a defective item please contact us immediately using the "contact seller" link on the items page and we will promptly send out a replacement to you.

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I placed an order but now I no longer want it and want to return it what can I do?
If it is within 48 hours of purchase and your item has not shipped use the "contact seller" link on the items page and request to cancel your order, as long as the order has not shipped we will refund the purchase to you. All orders are shipped new and sealed, if you have opened the product and used it we do not accept returns. All Sales Are Final, If the item is defective we offer free replacements for defective items, we do not accept returns and do not give refunds for buyer's remorse.

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How can I cancel my order?
If it is within 48 hours of purchase and your item has not shipped use the "contact seller" link on the items page and request to cancel your order, as long as the order has not shipped we will refund the purchase to you. If the order has been shipped it must be returned at your expense, un-opened and in perfect resalable condition within 14 days from the time you received the order. If your order was shipped to a USA destination once received back we will issue a refund for the purchase price minus a fee of $2.00 for the original shipping and packaging and a 15% restocking fee these amounts will be deducted from the original purchase price, a refund will be sent for the balance. If your order shipped outside of the USA once we receive the item back we will issue a refund for the purchase price only minus a 15% restocking fee, Shipping charges are non-refundable for any reason.

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How secure is my order?
We use the latest SSL encryption methods ensuring that your credit card information is transmitted to us in a safe and secure manner.

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What forms of payment are accepted?
We accept Visa, MasterCard, American Express, and Discover. Money orders, personal checks or company checks NOT accepted.

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I don't have a credit card. Can I order by mail with a money order?
We apologize but money orders, personal checks, and company checks are NOT accepted.

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May I order by phone?
Sorry but no, we do not accept orders by phone.

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What makes an on-demand DVD different than a Commercial DVD?
DVDs produced on-demand are similar to, but not quite same as, DVDs you'd buy at the local video store. DVD movies you buy at the local video outlet are manufactured from a mold via a stamping process whereas on-demand DVDs are "burned". Each carries information read by the DVD player, but the physical properties of the two are different. Most DVD players are compatible with both commercial DVD-Video and one or more of the "recordable DVD formats. Our on-demand DVDs are manufactured using the most widely accepted format, DVD-R. The owner's manual of the DVD player usually lists which DVD recording formats it can play. Almost all DVD players can play DVD-R (except for some older models made before 2000).

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My DVD behaves differently on my Blue-ray player vs. my other DVD players.
This is normal. While Blue Ray machines are mostly compatible with regular DVDs, some variation in the way the player interprets the DVD software instructions may occur. As a general rule, the movie will still play. Certain menu functions may behave a bit differently, however.

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Should I care for my DVD-R made on-demand any differently than a DVD purchased at retail?
Each DVD is made specifically for the recipient at the time of purchase. So we hope you enjoy and care for it as you would….say… a new puppy. Seriously though, DVD-R's made on demand similar care and maintenance requirements as store purchased DVD's. Avoid popcorn greasy finger prints on shiny part of the disc. Handle it from the edges and/or the center hub. Don't bend the disc when taking it out of the case, and be careful not to scratch the disc when placing it in the case or in the player tray. Keep the DVD in its protective case when not in use. And, avoid high heat sources or direct sunlight. Cared for properly, your DVD will provide many years of enjoyment.

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What is the durability of a DVD-R vs. a stamped or replicated DVD? I've heard that recordable DVDs are less durable than stamped DVDs. Is that true?
Recorded DVD-Rs and stamped (or replicated) DVDs are actually very similar. The difference is really just how the data is recorded on the media. DVD-Rs burn data patterns on an ink layer of the DVD. With stamped DVDs data patterns are molded within a texture layer of the DVD. While DVDs have only been prevalent for the past 10-12 years, independent laboratories have used stress testing to evaluate both types for playability over time, resistance to effects of aging, etc. These test show that DVD-Rs can be expected to last many years, just as stamped DVDs. As a "real-world" testament to this – consider the CD-R. These have been in wide spread use for 15-20 years with no evidence of any systemic deterioration over that time. DVD-Rs use similar ink pattern technology to CD-R. Note, though, as with any product, the key to longevity is proper care and maintenance. The surface of the DVD should be protected from scratches, finger prints, high heat sources and direct sunlight as noted earlier. The ink layer of a DVD-R is more sensitive to prolonged exposure to direct sunlight, so no leaving the DVD upside down on the dash board of your car.

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Are your DVDs factory pressed or MOD? (Manufactured on Demand)
All DVDs are MOD (Manufactured on Demand) using the latest technology and the highest quality materials available. MOD DVD production allows for a greater expanded product availability for films and shows that do not have a customer base that would warrant traditional DVD manufacturing.

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What is the video and audio quality of the product I am buying.
All products have been sourced from the best possible sources made available. Due to the rarity of some items and the limited availability of sources, this means that in most cases there has been no digital restoration, and the product does not have the same quality playback of traditional store bought DVDs. We always strive to make sure that the product we offer at least has the best possible video and sound playback available. Do not expect perfect 21st century playback quality but rather a good quality product with a reasonably enjoyable viewing experience

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What does the term "Public Domain" mean?
Public Domain works are those whose intellectual property rights have expired, been forfeited, or are inapplicable. Works in the public domain are freely used without permission, these works are not infringing in any way and no rights are given or implied. All titles labeled as "Public Domain" on our site have been researched to the best of our ability and found to be in the "Public Domain." If you feel any body of work on our site violates your rights, please submit via email a copy of your valid "Certificate of Copyright" issued by the United States Copyright Office, once received we will promptly remove the title from our database.

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Last Updated: 8 May 2015 03:27:46 PDT home  |  about  |  terms  |  contact
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